VIP Experiences

Get closer than ever to your favorite animals at an exclusive VIP Experience! You’ll be guided by an expert zoo keeper as you enjoy your once-in-a-lifetime experiences.

Penguin VIP Experience

Find yourself among the flock as you step onto the penguins’ beach and help keepers deliver lunch to the penguins.  You’ll learn the best way to feed fish to a hungry penguin as keepers share all the details of the penguins’ personalities.

DaysFridays-Mondays during the zoo season.
Time2:00-2:45 PM
Cost$79 per person
AgesAges 8 & up.  Maximum group size 2 people.

Giraffe VIP Experience

Your adventure begins behind the scenes in the giraffe barn, where you’ll help keepers create special feeders for the zoo’s tallest residents, then watch as the treats are gobbled up!  You’ll find out just how tall giraffes are when you stand toe to toe with these gentle giants and they munch tasty snacks from your hand.

DaysFridays-Mondays during the zoo season.
Time1:00 – 1:30  PM
Cost$69 per person
AgesAll ages* Maximum group size 6 people.

Pelican VIP Experience

Grab your bucket of fish and accompany zoo keepers to feed the African pelicans.  You’ll step off the zoo pathway to the pelicans’ designated feeding spot and gently toss fish into their bills until they’ve had their fill.

DaysFridays-Mondays during the zoo season.
Time2:30-2:50 PM
Cost$29 per person
AgesAges 6 & up. Maximum group size 4 people.

Jellyfish VIP Experience

Play the role of marine biologist and head behind the scenes at the Aquarium workroom, where you’ll help the aquarium staff prepare and deliver lunch to the moon jellyfish.

DaysFridays-Mondays during the zoo season.
Time10:00 – 10:30 AM
Cost$39 per person
AgesAges 3 & up. Maximum group size 4 people.

Marriage Proposal Package

Pop the question during our weekly Dive Chats with a little help from our SCUBA diver!  It will be a moment you’ll never forget.

DaysWednesdays and Thursdays during the zoo season
Time1:30 – 1:50 PM

To Register for your VIP Experience

Preregistration is required at least four days in advance of your VIP Experience and openings are limited, so register early! You will receive confirmation of your registration.

Full payment is required at the time of registration.

Questions?  Contact us at 206-427-6800 or

Important Information for your VIP Experience:

VIP Experiences are available only when the zoo is open for the season.

VIP Experience prices do not include zoo admission.

You are free to explore the zoo on your own during normal operating hours before or after your VIP Experience.

No exceptions for stated maximum group size or age limits.

Children age 13 and under must be accompanied by an adult who has also purchased a VIP Experience ticket.

Participants agree to abide by zoo protocols when visiting behind the scenes as instructed by zoo staff, including the use of protective masks, hand washing or other procedures.

Closed-toed shoes are required—no sandals.

Photographs taken behind the scenes at the zoo may not be published or shared on social media per the zoo’s Photo and Video Policy.

VIP Experience Cancellation and Refund Policies

VIP Experiences are held rain or shine.

Refunds (minus 10% processing fee) are available if you cancel at least 2 weeks in advance.

No refund if you cancel less than 2 weeks in advance, but the zoo will make every effort to reschedule your VIP Experience.

The zoo reserves the right to cancel any VIP Experience or offer an equivalent substitute at any time due to animal health or safety issues.

In the event of a zoo cancellation a full refund will be offered.

*Giraffe VIP Experience Age Policy:

Children age 2 and under attending Giraffe VIP Experiences are FREE but they must be carried or held by the hand by an adult in their group during the VIP Experience.

Children age 2 and under do not count toward the maximum group size.

Maximum two children age 2 and under per group.

Children ages 3-5 must be assisted by an adult in their group when interacting with animals in the Giraffe VIP.